A: Please see the special instructions for AutoTuner tool. Q: I am trying to use AutoTuner to patch the ECU, and I am having problems. Q: What program can I use to view the logs? A: Please see this list. If it is not in the basic protocol, then it can not be added, use the advanced protocol (if available). Basic protocol is automatically generated from values present in the ECU. Q: I am missing values in Basic protocol, can you add them? A: No. If it shows it down, then we are already aware that it is happening and working on it. If it does not show the logger server down, then the problem is your internet connection. Q: I receive the error “Failed to connect to all addresses” when connecting to the server. Q: Will the Logger work with xxx car? A: Make an init with the Logger and only after you have made the init if you have an error, send a message with the init included. Either install and start EcuFlash once, so it can update the firmware or install the older driver linked above. A: You probably installed the newest drivers from the manufacturer, but have old firmware in the device. Q: I always get ERROR: DEVICE_NOT_CONNECTED with my Tactrix OpenPort 2.0. Q: I can not see my Tactrix OpenPort 2.0 in the Device dropdown. A: Please provide all information as detailed on this page. Q: I receive the message ERROR: No definition was found on server, contact support.
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